Customer Service 1(800) 518-1387

This is our Privacy Policy: Capital Elite Rentals Privacy Policy

Capital Elite Rentals (“we,” “our,” or “us”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, and protect information obtained through our website, applications, and rental services. By using our services, you agree to the practices described in this policy.

1.⁠ ⁠Information We Collect

1.1 Personal Information

When you inquire about or use our rental services, we may collect personal information including, but not limited to:

Full name

Contact information (email address, phone number, mailing address)

Driver’s license information

Date of birth

Payment and billing details

Rideshare or delivery platform account information (e.g., Uber, Lyft, DoorDash, Amazon Flex)

1.2 Non-Personal Information

We may automatically collect non-personal data, such as:

IP address

Browser type and device information

Website usage data and analytics

Cookies and similar tracking technologies

2.⁠ ⁠How We Use Your Information

We use collected information to:

Process rental applications and reservations

Verify eligibility and identity

Communicate regarding rentals, payments, or account updates

Provide customer support

Improve our website, services, and user experience

Comply with legal, regulatory, and contractual obligations

3.⁠ ⁠Sharing of Information

Capital Elite Rentals does not sell your personal information. We may share information only in the following circumstances:

Service Providers: With trusted third parties that assist with payment processing, insurance verification, vehicle recovery, maintenance, or technology services

Legal Requirements: When required by law, court order, subpoena, or government regulation

Business Transactions: In the event of a merger, acquisition, restructuring, or sale of assets, your information may be transferred to the successor entity

4.⁠ ⁠Cookies & Tracking Technologies

Our website uses cookies and analytics tools to enhance functionality and understand user behavior. These tools may collect non-personal information such as browsing patterns and IP addresses.

Managing Cookies

You may adjust or disable cookies through your browser settings. Please note that disabling cookies may affect certain website features.

5.⁠ ⁠Data Security

We use industry-standard administrative, technical, and physical safeguards to protect your personal information. While we take reasonable measures to secure data, no system can be guaranteed to be completely secure. Use of our services is at your own risk.

6.⁠ ⁠Your Privacy Rights

You may have the right to:

Request access to your personal information

Correct inaccurate or incomplete data

Request deletion of your information (subject to legal and contractual obligations)

Opt out of marketing communications

Requests can be submitted using the contact information below.

7.⁠ ⁠Third-Party Websites

Our website may contain links to third-party websites or services. Capital Elite Rentals is not responsible for the privacy practices, content, or security of external sites. We encourage you to review their privacy policies separately.

8.⁠ ⁠Policy Updates

We may update this Privacy Policy periodically. Any changes will be posted on this page with an updated effective date. Continued use of our services after changes constitutes acceptance of the revised policy.

9.⁠ ⁠Contact Information

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact us:

Capital Elite Rentals

Address: 1320 Central Park Blvd, Suite 200

Fredericksburg, VA 22401

Phone: 1-800-518-1387

Email: [email protected]

Website: www.capitaleliterentals.com